Lucinda Williams Livestream FAQ

 

Livestream FAQ’s 


Support for ticket inquiries and Meet & Greets: help@mandolin.com


  • I’ve purchased tickets to the livestream. How do I watch it? 
    • In order to access the livestream you need to first create an account on Mandolin using the email you purchased tickets with. 
    • Check out our step by step instructions to create your account.
    • It is imperative that you sign into your account using the same email you purchased your tickets with. If you’re having trouble locating your tickets you may be signed in with a different email address. 

    • Can I buy tickets for my friends? 
      • Absolutely! Once purchased please send an email to help@mandolin.com with your name, order number, and email of the person you wish to gift a ticket. 

     

    • Can I watch the livestream on my TV? 
      • There are a few ways that you can watch the stream on your TV, however, you will have to stream off of your computer and/or Android or IOS device to your TV. Follow the link to our step by step instructions regarding streaming to your TV. 

        • Chromecast instructions here

        • Airplay instructions here

        • Amazon Fire TV instructions here 

      • I have another question. 
        • No problem. Our support team is available Monday - Friday 9am - 5pm EST as well as 1 hour prior to every show. Email us at help@mandolin.com for assistance!